Solution
The CADD Consultant began the first task by working with the primary and support admins. During this session, they set up their account and combined their current hub with the hub they created with the trial. They reviewed product features such as how to link files, how to use cloud tools, and how to use it with AutoCAD and Revit since they use both for their drawings. The CADD Consultant then worked with the admins to create an initial project which would be used as a template for future projects. This project included the correct folder structure and set of permissions required for their company.
The next task was a team training session to review features and company-specific workflows with all users. During this session, the CADD Consultant helped users navigate the platform, and how to use it to create an efficient workflow.
Once the team was up and running on BIM Collaborate Pro, the final task included open coaching sessions, where users and admins were able to ask specific questions, they encountered as they used the software for their projects. To accommodate the need of the clients, they completed two separate coaching sessions.